What you’ll receive
A dedicated relationship manager for personal, high-touch service
One person who knows how you trade and what you need — reachable directly, without being bounced between teams.
Rapid platform support
Direct help if anything breaks, gets stuck, or needs urgent attention — no queues, no waiting.
1:1 sessions with Kraken's Chief Economist
Private briefings and market insight tailored to your portfolio and strategy, direct from the source.
Early access to new features and product previews
Be among the first to use new tools and capabilities before they go live to the wider platform.
Curated rewards that recognize your impact
Benefits and perks that reflect the scale of your relationship with Kraken, not a one-size-fits-all programme.
Discreet networking and VIP community events
Access to a private community of serious traders and investors — events, introductions, and shared perspective.
A direct channel to influence Kraken's product roadmap
Talk directly to our product leaders, share your feedback, and help shape what gets built next.
Invitations to bespoke experiences
Access to curated sporting events, cultural moments, and partner experiences for VIP members.
World-class swag
Premium Kraken merchandise reserved for VIP members.
How it works
Your access is dynamic. You’ll enjoy the benefits as long as you continue to qualify.
Who qualifies
The Kraken VIP Program is invite-only, based on your platform engagement. Clients typically qualify through either:
$10m+
Average asset balance
$80m+
Annual spot volume*
*or equivalent usage across margin, futures, or other products
